Last Updated: August 2025
1. Introduction
Welcome to OKS Technologies (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal information. This policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our services.
2. Information We Collect
- Personal Information: When you fill out our contact form, request a quote, or sign up for services, we may collect your name, email, phone number, company details, and other relevant contact information.
- Usage Data: We gather non-personal data through cookies and analytics tools, including IP addresses, device type, browser information, pages visited, and session duration, to better understand how visitors use our site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services (e.g., quotes, consultations)
- Deliver marketing communications about our offerings, with your consent
- Improve our website, marketing strategies, and customer experience
- Comply with legal and regulatory requirements
4. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and improve website functionality. You may disable cookies through your browser settings, but note that some features may not work correctly if disabled.
5. Information Sharing
We do not sell or rent your personal data. We may share it:
- With trusted service providers (e.g., hosting, CRM, analytics) who help operate our business
- When required by law or to protect our rights
- In connection with corporate changes like mergers or acquisitions
6. Data Security
We implement industry-standard security measures—including encryption, secure servers, and access controls—to protect your data from unauthorized access or breaches. While we strive to safeguard your information, no system is foolproof.
7. Retention & Access
- We retain your data only as long as necessary to fulfill the original purpose or comply with legal requirements.
- You have the right to request access, correction, or deletion of your personal data. All requests should be submitted via email to info@okstechnologies.com. We will respond within 30 days.
8. Third-Party Links
Our site may contain links to other sites, such as payment gateways or partner platforms. We are not responsible for their privacy practices, and we recommend that you review their policies separately.
9. Children’s Privacy
Our services are not directed at children under 16 years old. We do not knowingly collect personal data from minors.
10. SMS Terms and Conditions
OKS Technologies may disclose Personal Data and other information as follows:
Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS
short code campaign with a third party for purposes unrelated to supporting you in connection
with that campaign. We may share your Personal Data with third parties that help us provide
the messaging service, including, but not limited to, platform providers, phone companies, and
other vendors who assist us in the delivery of text messages.
11. Additional Disclosures:
Affiliates: We may disclose the Personal Data to our affiliates or
subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject
to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
12. Purpose of SMS Notifications
Our SMS notifications are designed to:
We will use SMS messaging to share updates, promotional offers, reminders, and important notifications with our customers. Messages may include order updates, special discounts, or general information to keep customers informed. Each message will also include an opt-out option such as “Reply STOP to unsubscribe” to ensure compliance and customer choice.
13. Opt-In and Consent
By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from us regarding your scheduled visits, service updates, offers, and other important notifications. Consent is not required to make any purchase from us. Message frequency may vary, but you can generally expect to receive between 1-5 messages per week.
14. Opt-Out Instructions
Your consent to receive automated texts is entirely voluntary. You may opt-out at any time:
To stop receiving messages, reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message from us. You may also email us at [emai ] with your opt-out request.
After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.
15. Help and Support
If you are experiencing issues with our SMS notifications or need assistance, you can: Reply with the keyword “HELP” to any message. Email us directly at info@okstechnologies.com.
16. Message and Data Rates
Standard message and data rates may apply for any messages sent to you from us and from you to us.
Please consult your mobile service provider for details regarding your text plan or data rates.
17. Privacy and Data Security
We value your privacy and are committed to protecting your personal information. Your data will be used solely for the purposes described in this policy, such as managing your service appointments, processing payments, and ensuring proper communication regarding your services. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations.
18. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
19. Compliance with Regulations
We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we provide clear instructions for opting in or out of our SMS notifications.
20. Indemnification
You agree to indemnify, defend, and hold us harmless from any privacy, tort, or other claims, including claims under the TCPA or any state law equivalents, arising from your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes to your mobile telephone number.
21. Participation Requirements
To participate in our SMS notifications service, you must: Be 18 years of age or older.
Own a wireless device capable of two-way messaging. Be a subscriber to a wireless service with text messaging capabilities. Please note that not all mobile carriers support this service.
22. Dispute Resolution and Arbitration
By using our SMS notifications service, you agree to resolve any disputes with us on an individual basis and not as part of any class or representative action. You waive your right to a trial by jury and agree that any claims will be resolved through final and binding arbitration. If you do not agree to these terms, please do not participate in the service.
23. Miscellaneous
You warrant and represent that you have the necessary rights, power, and authority to agree to these Terms and Conditions and that your participation in this service does not violate any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. We reserve the right to modify these Terms and Conditions at any time. Any updates will be communicated to you via SMS or email, and your continued participation in the service constitutes acceptance of the modified terms.
24. Contact Information
If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at:
Contact Us:
For questions, concerns, or data requests, please contact us at:
Email: info@okstechnologies.com
Address: OKS Technologies, 5 Oak Creek Drive, Buffalo Grove, Illinois, 60089, USA.
20. Policy Updates
We may update this policy periodically. The revised version will be posted on our website with the updated “Last Updated” date. 30 August 2025